Customer Bill of Rights

What To Expect From Us

 

As a valued customer of the Rockford Register Star, you have the right to expect, and will receive:

 

  • Courtesy & respect – from all employees.
  • On time delivery – of all of our products.
  • Prompt response – to your questions, concerns and requests.
  • The truth – if we make a mistake, we will admit it.
  • Accurate information – in all areas of our business.
  • Knowledgeable employees – who know where to get your answers.